Online Services
We are always seeking to improve our services to you!
The Practice currently offers the facility for patients to book appointments such as long term condition monitoring and order Prescriptions online.
Before you can use this service you will need to come to Reception to obtain your login details. You will need to bring a form of photographic identification with you, eg passport, photographic driving licence. Once you have the login details you will be able to register with myGP and process your order. Access myGP
Alternatively you can download the NHS App and your NHS Account where you can only order repeat prescriptions and much more.
How to Order Your Medication.
Please allow 2 working days for your prescription to be processed. Little Harwood Health Centre will no longer be taking paper or verbal prescription requests in person at the reception desk.
Repeat Prescriptions can be ordered in several ways:
Register for myGP (bring photographic ID into the practice to obtain a code number to set this up on your computer) or NHS App to order your prescription online,
Ask your pharmacist to order and dispense for you.
Patients who are unable to order medication via the app, can contact the prescription line 01254 915005 option 2 between 2.00pm and 4.00pm Monday to Friday, where a prescription co-ordinator can help.
The ordered prescription will be sent to your nominated pharmacy in 2 working days. We ask that all patients 'NOMINATE' a pharmacy that will receive the prescription electronically as soon as the GP has signed it for you. There will be no need for YOU or the PHARMACY to come to surgery to collect it.
Normally, a two-month supply of medication will be issued. Periodically, you will need to see the doctor before any further repeats are issued, to enable him to review your medication.
Patients with a long-standing stable condition may be eligible to order sufficient medication to cover a six-month period rather than two. There are, however, certain criteria to be met. Please enquire at reception.
Occasionally, the chemist may give you your medication in the form of different coloured or shaped tablets; or the tablets may have a different name. This is because many drug companies now manufacture the same drugs in different forms, and not because the doctor has changed your medication.
Always check your drugs against your computer slip and if you are in any doubt ask the chemist to check for you. If you no longer take a medicine which is on the computer slip, please let us know, so we can alter your records.
Electronic Repeat Dispensing (eRD)
If you get regular or repeat prescriptions, you could save time by switching to electronic Repeat Dispensing (eRD).
eRD sends your prescriptions electronically from your GP surgery to a pharmacy of your choice. It’s easy to use and you don't need a computer or electronic device. Ask your GP or pharmacist to set it up for you.
eRD allows your GP to prescribe your regular medicines for up to a year. It’s reliable, secure and confidential. Your regular prescriptions are stored securely on the NHS database, so they'll be ready at the pharmacy each time you need them.
Using eRD you can:
- save time by avoiding unnecessary trips or calls to your GP every time you need to order a repeat prescription
- order or cancel your repeat prescriptions online (if your GP practice offers this service)
- pick up your repeat prescriptions directly from your pharmacy without having to visit your GP
- spend less time waiting for your prescription in the pharmacy or GP practice
- save paper – you won’t need a paper prescription to collect your medicine from the pharmac.
For more information about eRD and how it works, ask at your GP surgery or pharmacy, or visit the NHS website: www.nhs.uk/eRD
Prescription charges
Over 1 million people received a penalty charge notice after claiming free prescriptions last year.
Don’t assume you’re entitled.
Check at www.nhsbsa.nhs.uk/freeprescriptions
Find out more about prescription charges on nhs.uk.